We offer a Pre Order Service when some of our products are out of stock.
Once you place your pre order with us, we start the process of getting your item made. For this reason we do not accept any CANCELLATIONS on Pre Orders.
If your Pre Order is not suitable - we will exchange for you ( if the item required is in stock). This only applies to in stock items and not pre orders. Returns need to be back with us within 7 days of you receiving.
Pre Orders take approximately between 10 - 14 working days. We can not guarantee these times due to some circumstances out of our control. We will endeavour to keep you updated if there are any delays.
You are agreeing to the above when you click our Terms and Conditions.
Pretty Dollz UK